FAQ & Docs
Questions, Answered
Every plan, limit, and feature documented in full. Search below or jump straight to a category.
Getting Started
01 · 5 QUESTIONS
What TrackCreatives is, how winner tracking works, and your first ten minutes.
The basics
What is TrackCreatives?
How does winner tracking actually work?
What should I do first after signing up?
Which platforms do you cover?
Do I need to connect my own ad accounts?
Ad Tracking & Competitors
02 · 7 QUESTIONS
Tracking jobs, competitor monitoring, longevity data, and how fresh everything is.
Tracking jobs
What is a tracking job?
How often do tracking jobs run?
How many competitors can I track?
What happens when a competitor launches a new ad?
The data
How fresh is the ad data?
Why do some ads disappear from a competitor page?
What does the winner score mean?
Chrome Extension
03 · 6 QUESTIONS
Real-time capture from TikTok, Instagram, X, and the Meta Ad Library while you browse.
Capture
What does the Chrome extension capture?
How do I install it?
Where do captured ads go?
Does the extension slow down my browsing?
Limits
How many ads can I import per month?
What happens if I hit an import limit mid-month?
AI Analysis & Tools
04 · 5 QUESTIONS
Claude-powered ad breakdowns, deep video analysis, transcripts, and the copy tools.
Analysis
What does the AI analysis tell me about an ad?
What is a deep analysis?
Can I get transcripts of video ads?
Copy tools
What are the AI content and research runs?
Do the tools learn from the winners you track?
Plans, Billing & Limits
05 · 8 QUESTIONS
What each tier includes, how pools reset, boosters, upgrades, and cancellation.
Plans
What plans are available?
Is there a free trial?
How do monthly limits work?
What are booster packs?
Billing
How do upgrades and downgrades work?
Can I cancel anytime?
Do you offer refunds?
What payment methods do you accept?
Data & Research
06 · 4 QUESTIONS
The tracked index behind our published studies, and how to use or cite the numbers.
The research index