Terms of Service

By accessing or using TrackCreatives ("the Service"), including our web application, API, and Chrome browser extension, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

These terms constitute a legally binding agreement between you and TrackCreatives ("we," "our," or "us").

TrackCreatives is an advertising intelligence platform that provides:

• Ad tracking and monitoring across multiple social media and advertising platforms
• AI-powered creative analysis and insights
• Competitive intelligence tools including search, monitoring, and analytics
• A Chrome browser extension for capturing publicly available social media data
• Content creation tools for ad copy, hooks, briefs, and scripts

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account and use the Service.

Free Plan

We offer a free plan with limited features. No credit card is required for the free plan.

Paid Plans

• Paid subscriptions are billed monthly or annually in advance
• All fees are in US Dollars and are non-refundable except as required by law
• We reserve the right to change pricing with 30 days' advance notice
• Price changes will not affect your current billing period

Cancellation

• You may cancel your subscription at any time from your account settings
• Cancellation takes effect at the end of your current billing period
• You will retain access to paid features until the end of your billing period
• We do not provide prorated refunds for partial billing periods

You agree NOT to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property rights of others
• Harass, abuse, or harm other individuals
• Distribute malware, spam, or other harmful content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated means to access the Service beyond the provided extension and tools
• Resell, sublicense, or redistribute the Service without written permission
• Use the Service to build a directly competing product
• Exceed usage limits imposed by your subscription plan
• Circumvent or attempt to circumvent any usage restrictions or security measures

Your Data

You retain ownership of any data you input into the Service (search queries, saved items, created content). We do not claim ownership of your data.

Publicly Available Data

The Service collects and analyzes publicly available advertising and social media data. This data is sourced from public ad libraries, public social media profiles, and public posts. We do not access private or restricted content.

AI-Generated Content

Content generated by our AI analysis tools (ad copy, hooks, briefs, insights) is provided as suggestions. You are responsible for reviewing and ensuring any content you use complies with applicable laws and platform policies.

The TrackCreatives Chrome extension is provided as part of the Service. By installing and using the extension, you agree that:

• The extension captures publicly available data from supported platforms only
• You are responsible for complying with each platform's terms of service
• The extension operates only on supported websites and does not collect data from other sites
• Usage of the extension is subject to the same plan limits as the web application
• We may update the extension periodically to improve functionality and security

Each subscription plan includes specific usage limits (imports, analyses, competitors tracked, etc.). If you exceed your plan's limits:

• Additional requests may be throttled or denied until the next billing period
• We may suggest upgrading to a higher plan
• We will not charge overage fees without your explicit consent

The Service, including its original content, features, functionality, design, and code, is owned by TrackCreatives and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract source code from any part of the Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Accuracy, completeness, or reliability of any data or analysis provided
• Uninterrupted or error-free operation of the Service
• Results obtained from using the Service for advertising or business decisions

Data sourced from third-party platforms may change or become unavailable without notice. We do not guarantee the availability or accuracy of any third-party data.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRACKCREATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless TrackCreatives, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create or distribute using insights from the Service

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Grounds for termination include:

• Violation of these Terms
• Abusive or excessive use that impacts other users
• Non-payment of subscription fees
• Fraudulent activity

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will survive (including Disclaimers, Limitation of Liability, and Indemnification).

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated terms on this page
• Updating the "Last updated" date
• Sending an email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.

For questions about these Terms, contact us at:

TrackCreatives
Email: support@trackcreatives.com